Protecting the privacy and safeguarding the personal and financial information of our clients and website visitors is one of our highest priorities. The following Privacy Statement explains how BSFX collects and protects your personal information. References to “BSFX” in this Privacy Statement include all BSFX companies, branches, and divisions, including BLUESTAR EQUITY GROUP LIMITED and the https://bluestarfx.net/.
By opening a BSFX account or by using BSFX websites, you give your consent to the collection and use of personal information by BSFX as explained in this Privacy Statement.
Collection of personal information
We collect your personal information directly from you and indirectly as a result of your relationship with us.
BSFX may use the information collected from you to verify your identity and contact information, establish your trading account, issue you an account number and a secure password, maintain your account activity and contact you with account information, among other reasons.
This information also helps us improve our services to you, customize your browsing experience and inform you about additional products, services or promotions that may be of interest to you.
You directly provide us with the majority of information we collect.
This information includes your contact details, including name, mailing address, telephone number and e-mail address, personal identification data we are required by law to collect, including your passport number and/or tax identification number, and information required by law to assess your trading experience and risk tolerance, including your annual income, net worth and available risk capital.
We also collect demographic information when you open an account, including gender, birth date, occupation and employment status.
You provide us with this information by completing the account application and related documentation, by sending us an e-mail or by submitting information and requesting to do business with us.
The information we collect indirectly from you includes your Internet protocol (“IP”) address, browser type, operating system, Internet service provider (ISP), time stamps and transaction history.
Should you close your account with us, BSFX will retain your information, but only use it to comply with regulatory requirements and may opt to periodically contact you to offer you the opportunity to reactivate your account or participate in other offers.
Sharing Personal Information with BSFX affiliates and Non-affiliated third parties
BSFX does not sell, license, lease or otherwise disclose your personal information to any affiliate or third party for any reason, except as described below.
BSFX may share information with affiliates if the information is required to provide the product or service you have requested or to provide you the opportunity to participate in the products or services our affiliates offer.
When required by law, BSFX reserves the right to disclose your personal information to regulatory, law enforcement or other government authorities. We may also be required by law to disclose your information to credit reporting or collection agencies, or when necessary to protect our rights or property.
The security of your personal information
We employ security software, systems and procedures to offer you a safe and secure trading environment and to protect your personal, financial and trading information.
When you open an account with us, you are issued a unique account number, User ID and a password.
Only a limited number of BSFX employees who have a need to know this information will have access to your account number, UserID, and password.
Remember that you are ultimately responsible for maintaining the secrecy of your account number, UserID and password. We strongly recommend that you do not disclose this information to anyone.
Changes to this Privacy Statement and Opting Out
In the event BSFX materially changes this Privacy Statement, the revised Privacy Statement will promptly be posted to our websites. By opening an account with us, you are deemed to agree to accept posting of a revised Privacy Statement electronically on our website as actual notice to you.
Any dispute over our Privacy Statement is subject to this notice and the BSFX Customer Agreement. If you have any questions that this Privacy Statement does not address, please contact our support via this link .
You may contact BSFX for any reason under this Privacy Statement, or otherwise, as follows:
Email: customerservice@bluestarfx.net
Mailform: https://bluestarfx.net/contact/
Postal Address:
BLUESTAR EQUITY GROUP LIMITED
Law Partners House
Kumul Highway
Vanuatu Port Vila
Village/Island Efate Island